Upon purchasing a design service, you’ll be prompted to complete an onboarding form. This form outlines key project details and allows me to get an understanding of your project.

After submitting the form and payment, we will schedule a video consultation. This call allows us to align on your vision and expectations before any design work begins. We will also discuss the project timeline.

Following the consultation, you’ll be officially onboarded and your project has begun!

Please note: The onboarding form and video consultation are required before your project can begin.

Once you’ve been onboarded and invited to your client portal, the design process has officially begun! The standard turnaround time is 7-14 business days (this does NOT include revisions).

With all design services, you’ll be able to receive 2 free revisions. After the 2nd revision, an additional fee of $15/each will apply. All revisions are completed 1-2 business days after feedback is given.

You can cancel your project at any time, but please note that there are no refunds and you will be charged for any work completed.

If I have to cancel for any reason, you’ll receive your full deposit back.

My standard turnaround time for graphic design projects is 7–14 business days. If you need your design sooner, a rush fee will apply to prioritize your project.

Rush pricing for single graphics:

• 3–5 business days: $15

• 48 hours: $30

• 24 hours: $50

Rush orders are subject to availability and must be approved before booking. Payment is required upfront.